Service Manager

Zeiss • English: C1 • Health Care • Test & Measurement • Travel required • 1 year ago
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Salary
≈ $14k – $34k per year (Estimated)
Location
In office (Taipei)
Employment
Full-Time
Overview
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Zeiss

Zeiss is a German optics and optoelectronics group founded in Jena in 1846 that is owned by a foundation rather than by shareholders, which frees it to invest on very long horizons. Its most strategically important business supplies the optical systems inside extreme ultraviolet lithography machines, without which leading-edge semiconductor manufacturing would not be possible, and it also makes surgical and diagnostic ophthalmic equipment, spectacle lenses, industrial measurement systems, microscopes and camera optics. Headquartered in Oberkochen with a large site in Jena, the group employs tens of thousands of people and spends an unusually high share of revenue on research.
zeiss.com • HQ: Stuttgart, Germany • Test & Measurement • Semiconductor Manufacturing • Vision Care & Ophthalmology • Health Care • Medical Devices • Hardware • Lasers & Photonics • 5000+ employees • Est. 1846

Main Tasks:

1. Provide high quality after-sales service to hospitals and private clinics

2. Handle technical inquiries, provide instrument installation, maintenance, troubleshooting and repair

3. Effective internal and external communication

4. Handling of service quotation, service contracts and collect service AR.

5. Set up and utilize CRM and SAP for MED service team

1. Proactive attitude and problem solver

2. Excellent communication skills, Fluent in English

3. Able to work under pressure and in a team

4. Familiar with optical systems

5. Familiar with TCP/IP connection, PC, server, database backup and restore

6. Comprehensive knowledge of Microsoft Windows, Antivirus protection, and other Windows based tools.

7. Willingness to travel internationally (Regular training will take place in Germany, USA and China).

8. Demonstrated excellent leadership and management skills

Your ZEISS Recruiting Team

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