IVR Technical Analyst/Business Analyst

Zensar Technologies · IT Consulting & Digital Transformation · IT Outsourcing & Dedicated Teams · 6 days ago
Closed
This job closed on Nov 14, 2026 It was open for 5 days. Zensar Technologies has 169 other roles open.
169 roles at Zensar Technologies 3,094 Analytics roles in India 4,142 remote Analytics roles
Location
In office (India)
Seniority
Middle · 3+ years exp
Visa
Sponsors visas in United States, United Kingdom; no register of this country names it

Removed from the employer's board on Nov 14, 2026. First seen by Alion on Nov 9, 2026. Zensar Technologies scores B on the Alion truth index.

Overview
Company
What next

Open roles like this one

Analytics
Similar stack
Same company
India
Hybrid · Full-Time · Hyderabad
JavaScript
Java
TypeScript
SQL
Java
Spring Boot
Spring Security
Apache Tomcat
Databases
Oracle
AI/ML
Copilot
Prompt Engineering
Frontend
Angular
PrimeNG
DevOps
Rest API
CI/CD
Git
Management
Agile
Scrum
Apply
In office · Full-Time · 5+ years exp · Bengaluru
Python
SQL
MATLAB
SAS
AI/ML
Machine Learning
Analytics
Tableau
ETL/ELT
Apply
Remote (India) · 4+ years exp · India
Python
SQL
Databases
Snowflake
AI/ML
dbt
DevOps
CI/CD
Git
Analytics
Tableau
Power BI
Looker
Dimensional Modeling
Apply
In office · Full-Time · 6+ years exp · Bengaluru
JavaScript
DevOps
CI/CD
Git
Management
Agile
Scrum
Kanban
QA
Selenium
Cypress
Postman
Apply
In office · Full-Time · 4+ years exp · Bengaluru
Kotlin
Mobile
Jetpack Compose
Android SDK
MVVM
Clean Architecture
DevOps
Rest API
CI/CD
Git
Apply
Power BI Developer 6 days ago
In office · 2+ years exp · Hyderabad
Python
Databases
Azure SQL Database
DevOps
Azure
CI/CD
Analytics
Power BI
Azure Data Factory
Apply
Hybrid · 5+ years exp · Bachelor's Degree · Pune
Python
PowerShell
DevOps
Rest API
VMWare
Azure
Windows Server
Incident Management
Linux
Windows
Cybersecurity
Crowdstrike
Microsoft Sentinel
SentinelOne
Microsoft Defender
Cortex XDR
MITRE ATT&CK
Microsoft Defender for Cloud
Carbon Black
Trend Micro
Microsoft Entra ID
SIEM
DLP
Apply
In office · Full-Time · Pune
SQL
Apply
≈ $19k – $48k per year (Estimated) · In office · Chennai
JavaScript
Java
TypeScript
Java
Spring Boot
Databases
ElasticSearch
Apache Kafka
AI/ML
Copilot
Model Context Protocol
OpenAI
Frontend
Angular
DevOps
Rest API
OpenShift
Azure
Jenkins
Git
Kubernetes
QA
Swagger
Apply
Java Developer + AI 2 days ago
In office · Bengaluru · Hyderabad · Chennai · Pune
Java
Apply
$1.9k – $2.6k per year · In office · Full-Time · 1+ year exp · India
Apply
$3.9k – $4.5k per year · In office · Full-Time · Master's Degree · India
Apply
QA Engineer 1 day ago
Remote (India) · 3+ years exp · India
JavaScript
Databases
MySQL
AI/ML
Copilot
Claude
ChatGPT
DevOps
Rest API
QA
Selenium
Cypress
Appium
Postman
WebDriverIO
Rest-Assured
Mocha
Apply
Remote (India) · 3+ years exp · India
JavaScript
TypeScript
Node JS
Databases
PostgreSQL
AI/ML
Copilot
Cursor
Frontend
Tailwind CSS
Next.js
React.js
Radix UI
shadcn/ui
TanStack Start
Mobile
React Native
Expo
DevOps
Rest API
New Relic
Vercel
Datadog
CI/CD
Git
AWS
Docker
Cloudflare
Management
Stripe
QA
Playwright
Jest
Sentry
Apply
In office · Full-Time · 3+ years exp · India
Apply
See all jobs

Zensar Technologies

Zensar Technologies is an Indian technology services company founded in 1991 and part of the RPG Group, providing digital engineering, application services and infrastructure management to clients in banking, insurance, retail, manufacturing and healthcare. Its work covers experience design, cloud and data engineering, application development and maintenance, and increasingly applied artificial intelligence, delivered from centres in India, South Africa, Europe and the United States. Headquartered in Pune and listed in India, it earns a large share of revenue from North America and has been repositioning toward higher-value engineering work.
zensar.com · HQ: Pune, India · IT Outsourcing & Dedicated Teams · IT Consulting & Digital Transformation · 5000+ employees · Est. 1991
Tech stack of Zensar Technologies

IVR Technical Analyst/Business Analyst

  • Minimum 3 years experience

  • Ability to communicate with engineers on requirements and expected outcomes

  • Familiarity with voice components and/or contact center practices/procedures

  • IVR knowledge of call flows, automation, self service

  • IVR, Complex ACD testing (both speech and DTMF)

  • Ability to interpret system log files for research

  • Experience with remote system support

  • Smoke testing, System integration testing, regression testing

  • Creation of functional requirements based on business/client/end user needs

  • Minimum 3 years experience

  • Ability to communicate with engineers on requirements and expected outcomes

  • Familiarity with voice components and/or contact center practices/procedures

  • IVR knowledge of call flows, automation, self service

  • IVR, Complex ACD testing (both speech and DTMF)

  • Ability to interpret system log files for research

  • Experience with remote system support

  • Smoke testing, System integration testing, regression testing

  • Creation of functional requirements based on business/client/end user needs

  • Minimum 3 years experience

  • Ability to communicate with engineers on requirements and expected outcomes

  • Familiarity with voice components and/or contact center practices/procedures

  • IVR knowledge of call flows, automation, self service

  • IVR, Complex ACD testing (both speech and DTMF)

  • Ability to interpret system log files for research

  • Experience with remote system support

  • Smoke testing, System integration testing, regression testing

  • Creation of functional requirements based on business/client/end user needs

What next
Get the next one before it closes
It was open for 5 days. 4,178 Analytics roles were posted this week.
A free account puts the new ones in your feed the day they appear, matched to your level and your pay.
Get them first, free See open roles like this
Free forever. No card. Under a minute.
This is one of many
2,286,085 more open roles from verified company boards, updated every day.
Browse all jobs Get matched roles