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Zensar Technologies provides digital engineering and information technology services. Its practices cover experience design, cloud, data and application modernisation. The company serves banking, manufacturing, retail and healthcare clients.

Role: Middleware Engineer (IBM MQ & Kafka - Development & Support)

Overview

We are looking for a Middleware Engineer with strong expertise in IBM MQ and Apache Kafka to support and enhance enterprise messaging platforms. The role involves development, integration, production support, and performance optimization for real-time and asynchronous messaging systems.

Key Responsibilities

Messaging Platform Management

  • Administer and support:
    • IBM MQ (Queue Managers, Channels, Queues)
    • Apache Kafka (Topics, Brokers, Partitions, Clusters)
  • Configure and manage message routing, transformation, and integration flows
  • Handle queue/topic setup, retention policies, and message persistence

Development & Integration

  • Develop and maintain message producers/consumers using MQ and Kafka
  • Build integration solutions using:
    • Java / Spring Boot / Kafka Streams / MQ APIs
  • Implement event-driven and asynchronous architectures
  • Design and manage data streaming pipelines

Production Support

  • Provide L2/L3 support for messaging platforms and integrations
  • Monitor queue depth, lag, consumer health, and throughput
  • Perform incident management, RCA, and problem resolution
  • Ensure high availability, failover, and disaster recovery readiness

Performance & Optimization

  • Optimize:
    • Message throughput and latency
    • Kafka partitioning and consumer groups
    • MQ queue performance and channel configurations
  • Conduct capacity planning and scaling strategies

Automation & DevOps

  • Build automation scripts using:
    • Shell / Python / Ansible
  • Integrate messaging platforms with:
    • CI/CD pipelines (Azure DevOps, Jenkins)
  • Support infrastructure automation and configuration management

Security & Compliance

  • Manage:
    • MQ security (SSL/TLS, authentication, authorization)
    • Kafka security (SASL, ACLs, encryption)
  • Ensure compliance with enterprise security standards

Collaboration

  • Work with:
    • Application teams, DevOps, and infrastructure teams
  • Support application onboarding onto MQ/Kafka platforms

Participate in release management and deployments

Required Skills & Experience

Core Technical Skills

  • Strong hands-on experience in:
    • IBM MQ Administration & Development
    • Apache Kafka (cluster setup, topic management, troubleshooting)
  • Expertise in:
    • Messaging patterns (Pub/Sub, Point-to-Point, Event Streaming)

Development Skills

  • Experience with:
    • Kafka Streams / Kafka Connect
    • IBM MQ APIs

Support & Monitoring

  • Monitoring tools:
    • Dynatrace / Splunk / Prometheus / Grafana

DevOps & Automation

  • Knowledge of:
    • CI/CD tools (Azure DevOps, Jenkins)
    • Containerization (Docker, Kubernetes - good to have)

Cloud Exposure (Preferred)

  • Experience with:
    • Azure Event Hubs / AWS MSK (Kafka equivalents)
    • Hybrid or cloud-native messaging architectures

Soft Skills

  • Strong analytical and troubleshooting abilities
  • Proactive operational mindset
  • Effective communication with cross-functional teams
  • Ability to work in high-pressure production environments

Experience

  • 10+ years in Middleware / Messaging platforms
  • Experience in BFSI domain (preferred)
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