Salesforce CPQ Developer

Design, prototype, build, document, and support Salesforce solutions across CPQ, L2O, Order Management, Fulfillment, or Billing domains.

• Translate business requirements into scalable technical solutions aligned with Salesforce best practices.
• Develop and enhance Salesforce applications using Apex, Lightning Components, Visualforce, JavaScript, and APIs.
• Implement and maintain integrations with external systems (ERP, billing platforms, etc.).
• Automate business processes using Salesforce Flow, Workflow Rules, and other automation tools.
• Create and manage CPQ configurations including product setup, pricing, discounting, and advanced approvals.
• Develop reusable components and frameworks to improve productivity and maintainability.
• Maintain detailed technical documentation and design artifacts.

Provide L2/L3 production support for Salesforce applications, including CPQ, Order Management, and Billing.

• Troubleshoot and resolve production issues, defects, and performance bottlenecks within defined SLAs.
• Perform root cause analysis and implement preventive solutions.
• Monitor system health, integrations, and batch jobs to ensure platform stability.
• Support release deployments, hotfixes, and patch management activities.
• Collaborate with business users to resolve functional issues and provide timely updates.
• Maintain data integrity and handle data fixes using tools like Data Loader or scripts.
• Participate in on-call rotation or support coverage model as required.

Key Responsibilities

• Design and develop custom Salesforce solutions, features, and integrations.
• Perform system administration activities including user management, security, workflows, and data configuration.
• Collaborate with cross-functional teams (Business, QA, DevOps) to deliver high-quality solutions.
• Gather and analyze business requirements and convert them into technical specifications.
• Drive continuous improvement by identifying opportunities for automation and optimization.
• Stay updated with Salesforce releases and recommend platform enhancements.

Technical Skills & Qualifications

• 5+ years of experience on the Salesforce (Force.com) platform.
• Strong expertise in at least one domain: CPQ / L2O / Order Management / Fulfillment / Salesforce Billing.
• 1-2+ years of experience in Salesforce architecture and platform capabilities/limitations.
• Strong knowledge of Salesforce best practices, design patterns, and governor limits.

Development Skills

• Apex (Triggers, Batch Apex, Queueable, Future Methods)
• Lightning Web Components (LWC) / Aura Components
• Visualforce Pages and Controllers
• REST/SOAP APIs, JSON, and integrations
• Strong unit testing practices and code coverage

Data & Integration

• Proficient in SOQL/SOSL
• Experience with bulk data operations and data migration
• Integration experience with ERP systems (SAP, Oracle, etc.) preferred
• Understanding of middleware tools is a plus

DevOps & Tools

• Experience with version control and CI/CD pipelines (Git, Copado, ANT, Metadata API)
• Familiarity with Agile development methodologies

Certifications (Preferred)

• Salesforce Administrator
• Salesforce Platform Developer I
• Salesforce CPQ Specialist
• Salesforce Billing Specialist (preferred for billing-focused roles)
• Salesforce JavaScript Developer I

Soft Skills

• Strong analytical and problem-solving abilities
• Excellent communication and stakeholder management skills
• Ability to work in a fast-paced, global environment
• Proactive mindset with strong ownership and accountability
• Adaptability to changing business requirements