Location
In office (Santos)
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 16, 2026.
Overview
Company
Impact
Profile match
ZIM Integrated Shipping Services is an Israeli container shipping carrier headquartered in Haifa, operating liner services on major global trade routes with a focus on select markets. Founded in 1945 and listed on the New York Stock Exchange, it runs offices and agencies across the Americas, Europe and Asia and offers logistics services through its ZIM Logistics arm and digital tools such as MyZIM. It hires customer service and booking staff, operations and intermodal coordinators, ship planners, sales and account executives, finance, treasury and HR professionals and shipping apprentices in Germany.
Description
We are looking for a Customer Service Representative that will handle the following:
- Check and handle drafts sent by the clients to avoid any misinformation.
- Check VGM data in the system to check for missing information
- Late arrival requests control
- Loading intention
- Print originals Bl and make them available to the clients.
- Communicate with customers to establish better relations
- Work closely with Sales Team having better comprehension regarding Customers' needs
Requirements
- Degree in Trade International business, or related areas
- Upper intermediate to advanced English level
- Office 365 mainly excel and word
- Customer Service Ability
- Multi-task
- Customer-oriented
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