Loss Prevention Associate- SLP

About Zippee

• Zippee is building India’s #1 Quick Commerce Logistics for consumer brands.
• Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
• Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

Job Description:

• We're looking for Security Associates (Security & Loss Prevention) to oversee the seamless, secure operation of our Quick Commerce operations across Mumbai.
• The ideal candidate must be passionate about risk management and creating SOPs, while aiming to foster a culture of accountability and safety.
• An incredible opportunity to drive meaningful impact while working at a high-growth Quick Commerce startup.
• This is an in-person role in Andheri, Mumbai and will involve significant field travel across the city.

Responsibilities:

• Enforce Standard Operating Procedures for site security, fire safety, operations, inventory control, control tower, loss reporting, compliance, adherence, and audits.
• Incident Reporting/Management: Conduct risk assessments and incident investigations, providing actionable recommendations for improvement. Resolve disputes effectively, leveraging strong problem-solving skills to diffuse potentially tense situations.
• Audits: Conduct and closely monitor on-ground audits (weekly/monthly/quarterly/suprise) of all dark stores, promptly identifying and resolving mismanagement.
• Team Management: Oversee the scheduling and deployment of on-ground (third party) security personnel to ensure smooth operations. Manage and mentor a team of central & regional auditors/control tower executives.
• Stakeholder Management: Liaise with internal/external stakeholders/local authorities across major cities to address legal and security-related matters.

Qualifications:

• Ex-defense/police/SLP professional with 0-5 years of service in Security Operations, Loss Prevention roles, preferably in Ecommerce/Quick Commerce.
• Proven experience managing teams and working in multi-site operations while exercising the highest standards of integrity and ethical conduct.
• Strong understanding of inventory audits, incident management, and SOP development.
• Ability to multi-task in a high-pressure environment through superior prioritization/time management skills.