Logistics Coordinator

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Working Conditions:

• Legal Entity : Zuellig Pharma Korea
• Division : Operation
• Location : ZPMH
• Type of contract : Permanent
• Reporting to : DC Manager

What You’ll Do:

• Collaborate closely with Operations, Quality, Transportation, Customer Service, Facility, and other functional teams to drive business objectives and ensure alignment between operational execution and customer expectations.
• Support internal and external audits, GxP compliance requirements, and quality improvement activities.
• Act as a liaison between site operations (suppliers), management, regional teams, and customers to facilitate communication, issue resolution, and support strategic initiatives.
• Serve as a key operational contact for clients and internal stakeholders, ensuring effective communication and alignment on business priorities.
• Support client governance activities, including SLA reviews, operational performance discussions, and proactive issue resolution to strengthen long-term partnerships.
• Coordinate and manage customer requirements, SOP updates, and operational changes to ensure seamless execution.
• Coordinate with Regional stakeholders and regional operational excellence teams regarding process standardization, workflow system rollouts, and periodic operational review meetings via effective written and verbal English communication.
• Identify, develop, and implement process improvement initiatives to enhance operational efficiency, warehouse optimization, process standardization, and cost improvement.
• Support new customer onboarding, business expansions, and operational transition projects through structured problem-solving and operational excellence methodologies.
• Develop and maintain operational KPI dashboards to monitor SLA performance, analyze operational and customer data to identify risks/opportunities, and prepare regular performance reviews and management reports for both local and regional stakeholders.

Must-Have:

• Education : Bachelor’s degree or equivalent in SCM, Logistics, Business Administration, Industrial Engineering, or a related field.
• Experience : Minimum 1-3 years of experience in logistics operations, supply chain coordination, or warehouse management.
• Language : Business level English proficiency.
• Skills : High proficiency in MS Office and hands-on proficiency with ERP/WMS systems.

Advantage to Have:

• Experience or exposure in healthcare, pharmaceutical, medical device, or temperature-controlled FMCG (Fast-Moving Consumer Goods) industries.
• Foundational understanding of or high motivation to learn pharmaceutical distribution standards (KGSP/GDP, Cold Chain handling, and MFDS regulations).
• Hands-on experience with SAP SCM/WMS modules.
• A strong growth mindset, learning agility, role flexibility to take on cross-functional projects, and proactive problem-solving skills.

What We Offer:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.