Abenaya Deepak

Managed HR operations aligned with business needs across the employee lifecycle from recruitment through offboarding. Ensured statutory compliance and maintained detailed HR documentation while supporting workplace culture. Handled employee queries, supported conflict resolution, and contributed to recruitment, retention, payroll and benefits activities.

Supported day-to-day HR processes under HR management guidance, including coordination for hiring and employee lifecycle administration. Assisted with recruitment activities and provided operational support across HR functions. Contributed to maintaining employee-related records and day-to-day HR administration tasks.

Provided customer service and technical assistance for e-commerce related inquiries. Resolved customer questions, troubleshot issues, and shared accurate product or service information within required timelines. Managed multiple tasks to support customer satisfaction and retention.