Akhil Vepuri

Platform Engineer

Overview

Senior Site Reliability / Production Operations professional with 7+ years supporting SaaS and OTT production environments in 24x7 operations. Strong in end-to-end incident troubleshooting, RCA, and reliability monitoring using observability tools (Splunk, Dynatrace, Datadog, Grafana, New Relic, CloudWatch, and Kibana/ELK). Focused on operational automation with Python and Bash and production support across AWS and database operational workflows.

Phone

Timeline

Senior Platform Operations Engineer · Senior

Evergent Technologies Pvt Ltd · Full-Time

Sep 2019 to Present 7 Years 2 Months Hyderabad In office

Owned production monitoring and application support for 30+ customer projects across 7 regions in a 24x7 operating model. Investigated incidents using Splunk, Dynatrace, Datadog, Grafana, New Relic/NRQL, CloudWatch and Kibana/ELK, performing impact assessment, RCA, and cross-team resolution. Built and maintained New Relic dashboards and NRQL queries, and improved alert quality through recurring-alert analysis. Developed operational automation with Python/Bash and Google Apps Script, and supported AWS EC2/S3/IAM environments plus database operational tasks such as slow-query and QPS analysis.

Amazon CloudWatch

Amazon EC2

Amazon S3

IAM

Splunk

Dynatrace

Datadog

Grafana

New Relic

Kibana

ElasticSearch

Jira

ServiceNow

Python

Bash

Linux

Unix

Nginx

Apache HTTP Server

SQL

Git

GitLab

Technical skills

Languages