Allan Lwanyaga

Leads service delivery, technical leadership, solution design, project management, and customer engagement across multiple industries. Advises CIOs and IT heads on IT strategy focused on performance improvement, value, and sustainability. Owns discovery-to-delivery engagement activities spanning networks, security, and UNIX/Windows environments.

Designs scalable, secure, and cost-effective technology solutions tailored to client needs. Builds architecture blueprints and integration maps, evaluates cloud platforms and third-party tools, and supports pre-sales through discovery, PoCs, and RFP/SoW documentation. Conducts architecture reviews, enforces standards, and performs risk and feasibility assessments including data protection and security compliance.

Directed group-wide IT strategy, enterprise architecture, cybersecurity governance, product development, and infrastructure for East African operations. Led ISO 27001 program delivery, built a 24/7 SOC using Splunk SIEM, and implemented anti-phishing and insider-threat controls. Oversaw cloud migration across GCP and Azure, designed API integration layers using Kong, and enabled fintech payment and mobile money integrations for workforce disbursements.

Smart Home & IoT Security Platform: Spearheaded the architecture of SGA's Smart Home Security Platform — a cloud-native, IoT-enabled product offering combining CCTV, access control, alarm systems, and remote monitoring via a mobile application. Designed to scale to 10,000+ simultaneous connected devices, the platform uses an MQTT-based event streaming architecture on AWS IoT Core, with real-time alerts delivered via the SGA mobile app, WhatsApp, and SMS. The platform has been deployed to 1,200+ premium residential and commercial clients and contributes $400K+ annually in service contract revenue.

Digital Cash Management Platform: Spearheaded the architecture of SGA's Digital cash Management Platform a cloud-native, RFID and IoT-enabled product offering a digital cash in transit system architecture on GCP, with real-time tracking of cash movement delivered via the SGA mobile app, WhatsApp, and SMS

Cash Management and Cash Centre design as per Uganda Banker’s Association Requirement. I headed the ICT team on the project that involved UBA and SGA Uganda. This project involved infrastructure provision, security both physical and logical and integrating with 25 commercial banks to manage cash processing, cash level management, requisition and repatriation. The Hardware deployed was GRG machines and supported by Compass software

Modernized core IT infrastructure, improved network uptime, and implemented centralized helpdesk and remote access via VPN for distributed operations. Delivered ISO 27001-aligned security controls and established a 24/7 regional SOC, deploying FortiGate SIEM for event correlation. Led cybersecurity audits, phishing defense and awareness programs, and supported business system migrations including HRIS, ERP, BI dashboards, and document management.

Served as ICT Manager for digital foundation activities supporting security operations across Dar es Salaam and upcountry regions. Supported business operations spanning security guarding, cash-in-transit, investigations, and facilities services as part of the SGA group’s regional rollout.

The period 2009–2013 was transformative for Uganda's ICT landscape — characterized by rapid mobile penetration, expanding fiber optic infrastructure, and growing private sector appetite for digital solutions. For SGA Uganda, this era represented a critical period of ICT foundation-building, transitioning the company from largely manual and paper-based operations toward a structured, technology-driven enterprise.

The ICT Manager role during this period demanded strong technical expertise, strategic vision, and robust change management capability across a large, geographically dispersed workforce of security professionals and administrative staff.