Angello Gamio

Handled incoming phone inquiries from Claro Ecuador customers and provided information about mobile products and services. Applied cross-selling approaches to offer complementary offerings. Ensured clear communication of commercial details and customer support through phone contact.

Coordinated day-to-day operational activities of the store during shifts. Supervised staff and supported execution of tasks according to shift requirements. Ensured smooth coordination of activities within the local team.

Resolved network connectivity incidents by performing reconnection actions to restore access to the network and servers. Assisted with basic network monitoring to support uninterrupted access for medical staff using a PACS viewer. Completed internal company system training and learned a medical imaging workflow for interpreting images through PACS.

Delivered customer orders on time while checking packaging condition and product quality before distribution. Managed cash collections and POS payments, and completed cash reconciliation at the end of each shift. Improved delivery timing by optimizing routes using navigation applications.

Delivered medicines and personal care products to customers while organizing routes to optimize travel time. Verified products and supporting documents before starting deliveries and handled customer payments via cash and POS. Completed daily cash settlements and followed required safety procedures during operations.

Prepared products and add-ons following standardized recipes. Maintained cleanliness and order in the work area and reviewed final product quality. Supported the production team based on instructions from supervisors.