Archana Sawant

Managed end-to-end software procurement, including purchase requisitions, renewals, quote collection, SKU validation, and purchase order execution. Tracked contract metadata such as term, notice and auto-renewal dates, and maintained procurement pipeline visibility to prevent unplanned spend. Administered Microsoft license assignments and usage tracking using Microsoft tools and Microsoft Entra ID, producing license utilization reports for renewals and cost optimization. Coordinated software licensing across multiple vendor portals for enterprise SaaS and maintained compliance with approval workflows and preferred vendor policies.

Oversaw IT infrastructure operations across locations, ensuring stable performance and appropriate access controls. Administered Google Workspace (G-Suite) for user provisioning, email configuration, and security controls. Led IT support operations by managing helpdesk and a ticketing portal to resolve employee requests, while running procurement and vendor management for IT materials including quotations, PO generation, and vendor payments. Managed asset lifecycle and onboarding/offboarding, including Active Directory domain creation and asset retrieval, and produced MIS plus SLA/downtime reporting with ISP coordination.

Handled IT helpdesk operations by logging calls, assigning tickets to engineers, and tracking resolutions to meet service standards. Coordinated with OEMs and vendors for hardware replacements and warranty or AMC follow-ups, while maintaining escalation and shift coordination for site IT infrastructure support. Supported IT procurement activities including asset tagging and tracking warranty/AMC details, and generated MIS and purchase reports to improve productivity and processes.