Beresford Bayer

Sourced new business opportunities for a software/mobile app development company through outbound outreach and lead generation. Researched target markets, competitors, and industry trends to identify web development, mobile app, CRM, and custom software opportunities. Managed client communication, relationship building, deal negotiation, and closing for qualified leads.

Promoted and sold the company’s software technologies to business clients, ensuring solutions were customized to client requirements. Managed prospect targeting, qualification, conversion, and ongoing follow-ups to support client satisfaction. Coordinated sales outreach and analyzed information to maintain performance and improve customer outcomes.

Coordinated pre-launch activities for an online tutorial program for underprivileged American students. Managed customer success operations, including prioritizing requests, scoping timelines, and driving improvements against defined objectives. Worked with virtual learning platforms to support program delivery and customer needs.

Reviewed and documented contract-related materials tied to a nuclear power project and supported coordination of project updates. Managed approval workflows and maintained reporting on IT infrastructure-related changes. Supported review of client requests and implemented required updates.

Managed client-facing projects covering web design, graphics, multimedia, and print services. Handled documentation and administrative coordination while managing client relationships and communications. Supported marketing and public relations activities for projects and client requirements.