Bismel Khan

Marketing Manager

12years leading teams

9years in tech

14years of work

7.4years average tenure

Overview

Digital enterprise management graduate with experience supporting customer-facing operations and marketing activities. Completed a marketing internship focused on SEO, WordPress content updates, and social media analytics to improve engagement and conversions. Also held a manager role overseeing daily operations, scheduling, and team onboarding.

Phone

Timeline

Manager · Lead

Sports Centre · Full-Time

Dec 2019 to Present 6 Years 11 Months Mississauga In office

Managed daily store operations and coordinated team assignments to support efficient workflow and sales. Assisted customers and employees with questions and resolved concerns by offering suitable alternatives. Handled inventory and merchandising tasks, including ordering stock from retailers and maintaining store standards. Created schedules, conducted interviews, and supported onboarding and training of new employees.

Customer Contact Agent/Assistant Manager for Everyday Banking · Lead

BMO (Bank of Montreal) · Full-Time

Jan 2012 to Dec 2019 7 Years 11 Months Mississauga In office

Provided customer support for everyday banking by handling inquiries, resolving issues, and completing phone transactions. Promoted and recommended personal banking products based on customer needs while maintaining compliance with bank procedures. Supported escalations and temporarily oversaw team performance and daily schedules. Mentored new employees through training and development activities.

Sheridan College

Non-Degree Program · Digital Communication

2014–2017 Sheridan, Wyoming

University of Toronto (UofT)

Bachelor's Degree · Specialist digital enterprise management

2014–2017 Toronto, Ontario

Internship, Marketing and Advertising · Junior

Multimension · Internship

Jan 2017 to Present In office

Performed SEO and content updates to improve website visibility and consistency across pages and posts. Managed marketing messaging alignment across advertising channels and optimized for better click-through rate and conversion. Tracked audience engagement and performance using analytics and social metrics to support growth goals. Coordinated social media management using scheduling tools and platform features.

WordPress

Instagram

X (Twitter)

Key Holder, Sales Lead · Lead

ALDO · Full-Time

Jan 2012 to Present Mississauga In office

Led day-to-day store activities by organizing schedules and assigning tasks to meet performance goals. Monitored store standards, including pricing and visual displays, and ensured accurate inventory levels. Participated in interviews and supported coaching and training for new hires. Tracked sales performance metrics and maintained customer relationships through outreach by email and phone.

Technical skills

PHP

WordPress

Job preferences

Work permits: Canada
Citizenship: Canada
Salary: from $50k per year
Employment type: Full-Time

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