Carrie Rue

Provided executive-level technology and business operations guidance to align technology investments with business priorities. Advised on technology strategy, modernization, security and governance, and translating business challenges into scalable solutions. Supported AI strategy and responsible adoption, as well as process automation for operations and customer experience.

Led enterprise technology performance improvements and enterprise platform strategy across data, ERP, infrastructure & operations, and e-commerce. Strengthened cybersecurity posture and implemented business continuity and disaster recovery to support operational continuity. Owned vendor and partner strategy, led e-commerce modernization, and executed a turnaround to recover a failing warehouse management deployment affecting order-to-cash operations.

Contributed to separating and restructuring technology dependencies across three business units to enable digital transformation. Partnered with the CIO on leadership planning and operational change, while delivering an IT roadmap aligned to business objectives. Supported vendor contract negotiations, cost management initiatives, and the execution of a transition service agreement after a business-unit sale.

Led infrastructure and operations modernization to improve redundancy, resiliency, security, and customer experience across portfolio companies. Implemented IT service management practices to standardize IT operations and worked with managed service providers for reliable technology services. Modernized key systems including ERP and VoIP, transitioned capabilities toward virtualized and cloud-based solutions, and drove vendor changes and cost reductions for telecom services.

Delivered IT consulting services to mid-market clients, focusing on digital transformation, operational efficiency, and risk management. Designed managed IT services aligned to client business strategies, improving agility, security, and cost-effectiveness. Provided network and application support and acted as a business-technology liaison to coordinate communication between business and technology teams.