Chinenye Okafor
Administrative Assistant
4years of work
2years leading teams
C2English
Bachelor’sNnamdi Azikiwe University
Overview
Customer support and call-center professional with experience handling customer inquiries, complaint resolution, appointment coordination, and sales support. Proficient in CRM workflows and has hands-on experience using Salesforce in customer interaction tracking and support operations.
Phone
Timeline
Call Agent
·
Middle
Outsource Global Technology
·
Full-Time
Handled inbound customer inquiries with professional, courteous support and resolved issues efficiently. Managed customer concerns and complaints, escalating complex cases to the appropriate team. Used CRM tools, including Salesforce, to record interactions and support call-center workflows. Maintained clear communication while following customer service procedures.
Salesforce
Nnamdi Azikiwe University
Bachelor's Degree ·
English & Literature
Salon Assistant
·
Middle
Hair by Kings
·
Full-Time
Managed client appointments and scheduling to support smooth daily salon operations. Maintained organized records of services and client preferences to ensure consistent service delivery. Assisted with day-to-day salon tasks and communicated with clients professionally to support a positive experience.
Sales Representative
·
Middle
Mai’s Fab and Glam
·
Full-Time
Processed customer transactions and maintained accurate sales records for daily operations. Assisted customers with product questions and provided information to support purchasing decisions. Monitored inventory levels and reported stock shortages to management while maintaining positive customer relationships.
Job preferences
- Work permits
- Nigeria
- Citizenship
- Nigeria
- Employment type
- Full-Time
- Locations
- Abuja
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