Christina Lovelace

Worked in a high-volume customer fulfillment environment, identifying needs, resolving issues, and communicating clear solutions. Maintained inventory accuracy by investigating discrepancies and reconciling inventory records. Collaborated with cross-functional teams to improve operational efficiency and support timely order fulfillment.

Supported multi-state payroll operations for a large employee population across multiple facilities and union locals, focusing on payroll accuracy and issue resolution. Investigated discrepancies related to earnings, pay rates, pay progression, and contractual requirements, validating calculations and coordinating corrections with Payroll, HR, and Operations. Researched retroactive pay adjustments and supervised administrative staff while supporting audits through documentation and follow-up actions.

Prepared financial reports and analyzed data to identify trends, variances, and operational risks. Assisted with account reconciliations and month-end close activities to support accurate records and management review. Provided analytical support for financial processes within a multi-state district context.

Produced month-end financial reports and supported budgeting and forecasting activities. Prepared AIA billings and job-cost invoices by verifying transaction details for accurate and timely processing. Also handled weekly payroll tasks, including special and retroactive payments and deductions.

Assisted with travel-and-expense and supported fraud monitoring using audit and reporting tools. Investigated and resolved data-interface errors between an ERP system and a travel-and-expense application. Generated expense reports for accounting and finance leadership for standard and ad hoc reporting needs.

Supported daily client operations including scheduling appointments, organizing client information, and entering tax-return data for review. Prepared comparative analyses of prior-year versus current-year tax returns and maintained client records. Compiled business and rental property financial statements from client-provided data and supported billing, deposits, and accounts receivable.