Daniela Guerrero
People Partner
Overview
Psychology graduate with HR operations experience focused on talent management, employee engagement, training coordination, and HR administration in a corporate environment. Worked with organizational record updates and internal HR systems, and also has remote customer service and sales support experience. Interested in HR Operations, Talent Management, and People Experience roles.
Phone
Timeline
Universidad el Bosque
Bachelor's Degree ·
Psychology
HR Intern (Talent Management)
·
Junior
Itaú Bank
·
Full-Time
Supported HR operations for Retail Banking and Risk divisions, handling organizational record-keeping and administrative coordination. Coordinated employee engagement, well-being, and training initiatives to improve the employee experience. Organized leadership discussion sessions, handled HR-related inquiries, updated internal org structure and leadership records, and prepared HR administrative reports.
Customer Experience & Sales Support
·
Middle
PXG
·
Full-Time
Provided personalized customer support in a remote international setting, maintaining professional communication while handling inquiries. Managed customer orders and tracked service requests, coordinating follow-ups to support timely resolution. Assisted sales activities and addressed customer concerns while adapting to changing priorities in a fast-paced environment.
Technical skills
Analytics
Microsoft Excel
Job preferences
- Work permits
- Colombia
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