Favour Walter

Supported the CEO on executive priorities and client coordination across multiple stakeholders. Managed calendars, inboxes, meetings, and follow-ups to keep deliverables on track. Identified operational bottlenecks and implemented workflow improvements that saved clients over 30 hours per week. Launched paid advertising campaigns across Facebook, Instagram, and X, improving campaign performance by about 75%.

Handled day-to-day operations for 30+ client accounts across onboarding, scheduling, and document collection. Managed 50+ emails and calls daily, ensuring timely communication and escalation of urgent items. Built a client tracking and follow-up process that helped complete most overdue tax returns ahead of the filing deadline. Reorganized the CEO’s calendar and introduced proactive scheduling to reduce scheduling conflicts significantly.

Managed the company’s social media presence with a focus on consistent publishing and community growth. Built and maintained a content calendar to reduce founder involvement in day-to-day posting. Managed audience engagement and client communications while maintaining a consistent brand voice, increasing overall engagement by about 60%.

Coordinated executive calendars across multiple time zones and scheduled 10+ meetings per week with fewer scheduling conflicts. Managed a high-volume executive inbox and converted emails into organized action items using Monday.com to improve follow-through. Prepared agendas and meeting materials, and coordinated communication across a 15+ member remote team to keep projects on schedule. Reorganized Google Drive and internal documentation to improve file accessibility.

Provided administrative and executive support through communication, reporting, and day-to-day coordination. Introduced Trello to improve task tracking visibility and reduce missed deadlines. Maintained CRM records and operational data, improving data accuracy by about 55%.