Gabrielle Bullied

Managed front-office reception and processed daily incoming mail and courier deliveries for the Claims department. Scanned and prepared documents for internal use and coordinated email communication with the Toronto office and staff. Created FedEx waybills for equipment returns, supported office upkeep, ordered supplies, and prepared meeting boardrooms. Entered cheque details into Excel and forwarded them to the Accounting Manager.

Assisted customers daily by phone and in person, providing information about storage unit options and showing units for rental. Collected and processed rental paperwork including lease and tenant forms and credit card authorization. Responded to customer emails, handled cash transactions, and completed end-of-day closing and POS reconciliation.

Handled salon phone calls and appointment scheduling while managing daily opening operations. Balanced cash and POS systems, prepared daily bank deposits, and supervised the shop with one other employee. Performed data entry into the POS for customer records, managed pricing updates and schedules, and recorded supply and merchandise ordering in the system.

Answered and routed calls, took detailed customer messages, and greeted visitors while signing for deliveries. Maintained daily mail stamping and supported office operations including coffee/snack area upkeep and email triage. Managed office supply purchasing, entered invoices into inventory binders and WBA, and handled accounts payable filing and related administrative records.

Supported military members and families by assisting financial counselors, planners, and a long-term life insurance representative. Answered calls, booked appointments, and entered appointment details into the ACT program. Prepared documents for head office delivery by courier and processed credit purchase applications using credit bureau reports.