Godson Ebere-Wali

Support Specialist

18years of work

2years leading teams

Master’sCoventry University

B2English

Overview

IT and business applications support professional with 15+ years of experience in ERP support, systems installation, and network administration. Hands-on experience includes supporting Microsoft Dynamics NAV and Dynamics 365 Finance & Operations, configuring Tally ERP 9.0, and implementing backup/recovery and network security controls. Also supports user training, business continuity planning, and operational technology installations.

Phone

Timeline

Coventry University

Master's Degree · Information Technology

2014 Coventry, England

Field Data Gatherer, Human Resource Database Project · Middle

Niger Delta Development Commission (NDDC) · Full-Time

Sep 2011 to Mar 2012 6 Months Port Harcourt In office

Collected and organized CVs for 500+ unemployed youth and supported recruitment and training activities that improved candidate qualification and onboarding efficiency. Managed HR-related processes such as leaver reviews and contract terminations for 100+ employees with high process accuracy. Facilitated town-hall sessions for 300+ employees, supported workplace-safety initiatives, maintained filing systems, and uploaded 800+ CVs into the project database.

Rivers State University of Science and Technology (RSUST)

Bachelor's Degree · Computer Engineering

2010 Port Harcourt, Nigeria

Café Manager / System Instructor · Head+

Fibz Global Solution · Full-Time

Aug 2008 to Nov 2010 2 Years 3 Months Port Harcourt In office

Maintained internet access and improved network reliability for 200 users by addressing downtime and performance issues. Onboarded employees and improved IT governance practices, while coordinating network maintenance for 300 users using automation to reduce time spent on recurring tasks. Delivered training sessions, upgraded systems to improve continuity, and managed IT equipment inventory and software licensing to ensure compliance.

Technical skills

Python

DevOps

Windows

Windows Server

VPN

VLAN

AI/ML

Instructor

Job preferences

Work permits: Nigeria
Employment type: Full-Time

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