Overview
Technical skills
Timeline
Roles

Overview

Quality Assurance and test automation professional with 5+ years of experience across manual and automated testing for web, mobile, and APIs. Hands-on with Selenium WebDriver, Appium, Jira, and database validation using SQL, including smoke and regression workflows and defect/root-cause collaboration with development teams.

Technical skills

JavaScript
SQL• Middle • 7y+
Python• Middle
Java• Middle
Databases
MySQL
SQLite
Mobile
JUnit
QA
JMeter
Postman
Selenium• 7y+
TestNG• 7y+
Appium

Timeline

Production Support Engineer Middle
Hyundai AutoEver America Full-Time
Apr 2024 to May 2025 1 Year 1 Month Partially remote
Managed and resolved customer issues by investigating tickets in Jira and troubleshooting reported problems with development teams. Conducted post-sprint end-to-end checks and validated fixes using provided tools. Developed automated web tests with Selenium WebDriver in Java/Python and created mobile automation scripts with Appium for Android and iOS, using TestNG/JUnit-based frameworks.
Selenium
Appiumsince 2024
Javasince 2024
Pythonsince 2024
TestNG
JUnitsince 2024
Jira
Contractor Executive
FPT Software Contractor
Apr 2024 to May 2025 1 Year 1 Month Hanoi In office
Resolved customer tickets by diagnosing issues using Jira and coordinating with development teams to restore stability. Supported defect prevention by collaborating with QA teams before deployments and performing end-to-end validation on completed tickets. Built and maintained automated test scripts for web and mobile using Selenium and Appium, and used Java and Python for test development.
Selenium
Appium
Java
Python
TestNG
JUnit
Jira
Software Quality Assurance Engineer Middle
Titan Technologies Ltd Full-Time
Feb 2019 to Apr 2024 5 Years 2 Months Dhaka In office
Created and maintained test cases based on business requirements and design documents for smoke and regression testing. Developed and updated automation test scripts using Selenium and TestNG, and supported API test execution and result analysis. Used Jira for test case management and defect tracking, and applied SQL queries to verify backend data during testing and regression.
Seleniumsince 2019
TestNGsince 2019
Jirasince 2019
SQL
North South University
Bachelor's Degree Computer Science & Engineering
2018 Dhaka, Bangladesh