Irakli Kikolashvili
Business Analyst
SQL
Active 2 days ago
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Overview
Technical skills
Projects
Timeline
Roles
Overview
Business Analyst / customer support specialist with experience working with ERP-related business processes, reporting, and client support. Uses Excel and SQL for analytics, and collaborates with developers and clients to improve software functionality through implementations and training. Also involved in interpretation for international guests and support activities for beneficiaries.
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Technical skills
SQL
Analytics
Power BI
Microsoft Excel
Databases
PostgreSQL
DevOps
GitHub
Projects
Designed and built a PostgreSQL relational schema for an e-commerce domain, including entities such as customers, products, orders, and payments. Wrote SQL queries using joins and aggregations to support business analytics calculations and reporting. Published the project code on GitHub for review and reuse.
Timeline
Caucasus University (CU, КУ)
Bachelor's Degree ·
Economics / Business analysis (as stated: Balance Economics)
Business Analyst / Customer Support Specialist
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Middle
Hand in Hand
·
Full-Time
Analyzed customer business processes and identified suitable ERP-related software solutions. Investigated and resolved system issues, and prepared reports based on business data. Coordinated with developers and clients to improve software functionality, supported implementations of new features, and provided consultations and user training. Also interpreted for international guests and assisted beneficiaries with disabilities in daily activities.
Microsoft Excel
SQL