Jason Lichtenstein

Provided technical ownership of a Nano AI detection system across customer installations and manufacturing. Led wiring architecture redesign to address build and reliability issues and improved install and commissioning outcomes through complex troubleshooting. Owned the system BOM and purchasing activities, coordinated with manufacturing and field teams, and supported emerging detection R&D initiatives.

Led R&D engineering for TACBIO 2 and THC breathalyzer development, coordinating work across R&D, software, manufacturing, and field evaluations. Performed detector leak and performance investigations, developed corrective wiring harness changes, and contributed to reliability and variability studies across thousands of systems. Owned key UAS/drone integration improvements and acted as a primary technical contact for multiple handheld and Raman detection products, including R&D-to-manufacturing transition support and engineering mentoring.

Delivered global applications and field support for trace-detection systems across customer environments worldwide. Developed and delivered technical training content and created operational and repair materials to support field trials and certifications. Used customer troubleshooting feedback to drive reliability and performance improvements, and collaborated with vendors and internal teams on cost and performance enhancements.

Provided field service and technical support for detection instrumentation, including complex troubleshooting and customer-facing issue resolution. Delivered technical training alongside operational support and supported customer readiness through hands-on guidance. Contributed to practical improvements through recurring service experience and lab/field learnings.

Delivered on-site technical instruction and supported field-engineer training effectiveness. Worked to ensure field teams could apply operational procedures and technical guidance during deployment and customer support activities.

Developed technical course materials and delivered instruction for technical personnel. Focused on translating technical content into training programs supporting field and engineering teams.