Jaydeep Bapat

Technical Writer

20years of work

2.5years average tenure

6years at Veritas Technologies

8companies

Overview

Senior Technical Writer with 15+ years of experience creating customer-facing enterprise documentation for SaaS and security/data-governance products. Experienced in producing user and administrator guides, installation materials, online help, release notes, and training content in collaboration with engineering and product teams. Leads documentation initiatives and applies structured review and quality practices to keep content accurate and consistent.

Phone

Timeline

Senior Information Developer · Senior

Veritas Technologies · Full-Time

Jan 2020 to Present 6 Years 10 Months Pune In office

Created and maintained online help and multiple types of technical documentation including installation, admin guides, and release notes. Worked on documentation updates aligned with product changes and releases. Validated content accuracy through UI/content checks as part of the documentation workflow.

Lead Technical Writer · Lead

TapClicks · Full-Time

Pune In office

Authored and maintained installation guides, operating/technical manuals, release notes, knowledge base articles, and WBT/eLearning modules. Reviewed and edited work produced by a team of three junior writers. Coordinated documentation deliverables to support product documentation and training needs.

Senior Technical Writer (deputed to Icertis Contract Management) · Senior

TechTalks Communication Pvt. Ltd · Full-Time

Aug 2017 to Apr 2018 8 Months In office

Created and edited training videos and supported product documentation including wiki pages and knowledge base content. Developed WBT/eLearning modules as part of enablement materials. Maintained documentation quality through content editing and updates for training deliverables.

Technical Writer Global Support · Middle

DigiCaptions India · Full-Time

Apr 2016 to May 2017 1 Year 1 Month In office

Produced installation guides and operating manuals and created WBT/eLearning modules for training delivery. Supported documentation updates and publishing activities to meet enablement needs. Focused on clear, end-user oriented technical content for training materials.

Content Publisher · Middle

Symantec Software · Full-Time

Jan 2011 to Jan 2016 5 Years In office

Reviewed and quality-checked WBT/eLearning modules before publishing to Symantec enablement platforms. Published course content to Enablement Toolkit, eLibrary, and related learning systems. Supported ongoing publishing activities and documentation-related tasks for training content distribution.

Staffing assignment (deputed to Symantec) · Lead

Team Lease India Pvt. Ltd · Full-Time

Jan 2010 to Jan 2011 1 Year In office

Worked in a deputed role at Symantec. The CV does not specify detailed responsibilities for this period. Supported Symantec-related work as part of the assignment.

Testing Engineer · Middle

Sasken · Full-Time

Jan 2008 to Jan 2010 2 Years In office

Tested mobile operating system builds by creating a new build and executing test cases. Reported identified issues and submitted bug reports for resolution. Focused on validation through structured testing and defect reporting.

Customer Support Executive · Middle

Wipro BPO · Full-Time

Jan 2006 to Jan 2007 1 Year In office

Provided customer support for ISP-related issues for Bellsouth users. Troubleshot problems related to internet connectivity and guided resolution steps. Handled issue understanding and diagnostics to restore service.

Technical skills

AI/ML

ChatGPT

Claude

Copilot

Design

Adobe Photoshop

Job preferences

Work permits: India

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