Juan Rojas

Customer Service Representative

Overview

Customer-focused professional with a completed Diploma in Informatics from UNED and foundational knowledge of technical support, networking, and digital tools. Currently pursuing additional training in AWS and Google Cloud. Experienced in customer service, sales, and operations, with basic programming knowledge in Java, C++, HTML, CSS, and JavaScript. Adaptable, eager to learn, and interested in developing a career in IT.
Phone

Timeline

Product Demonstrator · Middle
CRG Toys · Full-Time
Jun 2024 to Nov 2024 5 Months La Unión In office
Presented products to customers and supported purchasing decisions. Controlled inventory and assisted with basic stock management tasks. Provided customer service during product demonstrations.
Mechanical Ride Operator · Middle
Parque Diversiones · Full-Time
Jun 2022 to Dec 2023 1 Year 6 Months La Unión In office
Operated mechanical attractions with a focus on visitor safety and smooth ride operation. Provided customer assistance and support during guest interactions. Followed operational procedures to ensure a safe experience for visitors.
Rotating Assistant · Middle
Fresh Market · Full-Time
May 2021 to Aug 2021 3 Months La Unión In office
Supported operations across multiple areas including storage, bakery tasks, cashier duties, and inventory activities. Assisted with daily routines and helped maintain accurate stock records. Provided customer service as part of front-line operations.
Universidad Estatal a Distancia (UNED)
Non-Degree Program · Informatics diploma
San José, Costa Rica

Technical skills

C++
JavaScript
Python
SQL
C
Databases
PostgreSQL
MySQL
MariaDB
DevOps
AWS
GCP

Job preferences

Work permits
Costa Rica
Citizenship
Costa Rica
Salary
from $120k per year
Employment type
Full-Time
Locations
San José
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