Julia Voropaeva

Managed client communications and appointment scheduling for clients across Russia, Qatar, and other GCC countries in the cosmetology sphere. Coordinated bookings, travel arrangements, and daily business operations while maintaining CRM-based client databases and appointment schedules. Created presentation and visual materials using Canva, supported Instagram/digital marketing activities, and assisted with content shooting for client materials.

Welcomed guests at corporate events and provided information throughout event activities. Escorted attendees and ensured a professional hospitality standard while representing event brands. Supported event organizers with guest flow and resolved guest inquiries in a friendly, professional manner.

Managed daily front desk operations to ensure smooth studio performance and strong customer service. Supervised and trained reception staff, coordinated schedules, and delegated daily tasks. Handled bookings, memberships, payments, and CRM records (Glofox), and supported social media content and digital marketing campaigns to improve brand awareness and client engagement.

Delivered personalized English lessons for students of different levels and managed lesson planning and independent scheduling. Organized educational and entertainment activities in English, including speaking clubs and team projects. Worked with international staff and native speakers while maintaining effective communication with children and parents.