Kshipra Arora

Automated validation for asynchronous and event-driven workflows, including message structure and processing outcomes. Verified error handling and ensured downstream updates matched expected behavior. Designed negative, boundary, and recovery test scenarios to improve integration reliability for distributed systems.

Developed retrieval-augmented question answering workflows and evaluated retrieval quality and response grounding. Assessed relevance, context quality, and hallucination risk against expected information. Tested chunking strategies (semantic and sliding-window) to measure their impact on retrieval effectiveness.

Built AI-assisted workflows that translate requirements into structured test scenarios, automation scripts, and execution reports. Implemented a multi-agent design that coordinates test generation, execution, and validation across UI and API workflows. Developed a tool called TestPilot AI to generate functional, negative, and regression scenarios with structured output validation.

Created an end-to-end data quality strategy covering ingestion, transformation, storage, and consumption. Built PyTest utilities for source-to-target reconciliation, record counting, field validation, schema checks, and business-rule verification. Validated Azure Data Factory and Databricks transformations, tested recovery/rerun scenarios, and automated regression reporting for release readiness.

Designed a modular UI/API automation approach using reusable testing components to validate enterprise workflows across UI, APIs, and backend services. Implemented regression and integration validation for distributed and messaging-based system flows. Set up automated execution within CI/CD environments to support repeatable verification and release readiness.

Led AI-enabled quality engineering initiatives for GenAI solutions, including agentic testing workflows and RAG-based applications. Designed and implemented Python/PyTest utilities for reconciliation, schema validation, and data-quality checks, and evaluated GenAI outputs for risks like hallucinations and prompt robustness. Advised on quality engineering architecture and integrated automated validation into CI/CD workflows for release readiness.

Owned quality engineering strategy and automation delivery across UI, API, integrations, and distributed systems in a regulated financial services environment. Developed modular Playwright automation frameworks with reusable components and delivered regression validation for enterprise workflows. Validated REST APIs, Kafka events, IBM MQ messaging, and downstream data integrity using SQL and reconciliation, and integrated tests into Azure DevOps, Jenkins, and GitHub Actions pipelines.

Designed QA and automation solutions for financial and enterprise applications spanning backend services, databases, APIs, and system integrations. Built reusable automation frameworks with Java, Selenium, Cucumber, and TestNG, including IBM MQ and distributed integration scenarios. Performed SQL-based data validation and reconciliation, executed performance testing with JMeter, and supported automated test integration into Jenkins and Azure DevOps with Docker and Kubernetes environments.

Developed reusable UI and API automation frameworks for regression and integration testing using Selenium, Java, and supporting automation tools. Conducted API testing with Postman, validated data and ETL quality using SQL, and tested event-driven systems based on Kafka workflows. Supported end-to-end validation of CRM applications including Salesforce and Microsoft Dynamics through cross-functional delivery collaboration.

Designed and maintained automation for ERP/CRM workflows, including Microsoft Dynamics AX. Supported end-to-end testing for financial and supply-chain business processes and executed SQL-based data integrity checks and ETL verification. Contributed to functional and regression testing across enterprise application workflows.

Automated Microsoft Dynamics GP workflows using keyword-driven automation and internal automation tooling referenced in the CV. Supported testing activities focused on end-to-end business workflow validation and automation coverage for enterprise processes.

Tested web and mobile applications on Android and iOS environments using a device testing platform referenced in the CV. Focused on ensuring application functionality across supported mobile and web configurations.

Developed Selenium Grid automation demonstrations and executed automated testing for web applications. Supported testing of web systems by applying Selenium-based automation approaches.

Performed functional testing and automation for enterprise applications related to Salesforce Apttus CPQ and Contract Lifecycle Management. Focused on validating CPQ and contract lifecycle workflows to ensure correct system behavior.