Kyle Bitter

Led operations supervisors and teams across Receiving, Lay-up, and Power Equipment, covering about 35% of facility throughput and a $3.3M labor/operating budget. Built shift production plans aligned to weekly priorities and capacity for a high-volume environment. Improved unload performance by 27% and used KPI trend analysis to identify constraints and guide process and staffing decisions. Managed Workday rollout and UKG Pro migration activities and applied Microsoft Copilot to support recurring reporting and operational workflows.

Managed multiple distribution center departments, driving daily execution across staffing, team performance, safety, and quality. Improved receiving productivity by 21% through KPI review and process refinement. Onboarded and developed associates while reinforcing operational standards and accountability, using process observations to maintain consistency.

Directed stockroom and omni-channel fulfillment teams to maintain inventory flow accuracy and support order fulfillment. Focused on disciplined execution and coaching to sustain strong customer satisfaction performance. Coordinated day-to-day operations to ensure operational continuity and effective team delivery.

Led managers, supervisors, and associates across merchandising, signing, stockroom, dock, and asset protection functions while delivering top-tier store performance. Owned P&L responsibilities including expense management, budgeting, and project planning. Reduced store shrink by 87% year over year and increased apprehensions by 95% using targeted investigations and analysis. Delivered initiatives within time and budget while mentoring leaders across multiple locations.