Luis Napoles

Led multiple teams of web and mobile engineers delivering features for a high-traffic enterprise DTC e-commerce platform using AWS-based cloud architecture. Partnered with Product Management and UX to plan, design, and implement end-to-end feature delivery and deployments. Owned technical strategy through architecture design, code reviews, estimation, and the release lifecycle; role was fully remote.

Managed a team delivering new capabilities for a custom in-house DTC e-commerce application. Coordinated cross-functional integration and deployments with Sales, Finance, and Customer Support, acting as Product Owner and Scrum Master within Agile delivery. Set technical standards via architecture guidance, code reviews, and task planning while ensuring successful high-visibility releases; role was fully remote.

Managed multiple engineering teams supporting on-prem and SaaS products, including an Azure SaaS dashboard for Office 365 workload management. Coordinated with integration, product, sales, professional services, and customer support groups to implement, integrate, develop, and deploy cloud product capabilities. Served as Product Owner and Scrum Master following Scrum practices and worked with offshore teams to deliver releases.

Led engineering teams developing the Helix Virtual Platform IaaS product that consolidates multiple operating systems into a single virtualization platform. Oversaw architecture, implementation, and deployment of complex virtual platform solutions leveraging virtualization expertise, and managed development velocity via Scrum practices. Operated CI/CD pipeline builds and supported global feature delivery in coordination with product and integration teams, including offshore collaboration.

Managed a team delivering the Helix Device Cloud IoT PaaS product for managing deployed devices, including health monitoring, file transfer, and remote access capabilities. Directed end-to-end implementation and deployment of scalable IoT solutions, coordinating cloud, microservices, and embedded/hardware components with product, devops, sales, and support stakeholders. Served as Scrum Master to optimize development cycles and ensure delivery of major releases.

Provided architecture and technical leadership for large implementations and integrations at an Oracle Platinum Partner. Developed architecture documentation and presented solution demos, along with proof-of-concepts and pilot plans for technical evaluation. Built and analyzed business and technical requirements, led technical estimation and level-of-effort scoping, and acted as a product owner in Agile delivery; handled pre-sales technical support for proposals and RFP/RFI responses.

Provided solutions architecture for large-scale e-commerce and search implementations, including requirements analysis, estimation, and client-facing technical work such as presentations and proofs-of-concept. Led multiple Scrum and technical teams as a product owner and Scrum master, coordinating local and offshore development and mentoring team members through knowledge transfer. Managed discovery, design, data integration, application development, deployment, training, and testing for multi-channel personalized experiences.

Specialized in Cognos Business Intelligence reporting, including report authoring/design, metadata, and database work. Managed deployment and administration of multi-server Cognos reporting environments, including installation, configuration, maintenance, security, and optimization. Designed and maintained data models, OLAP cubes, and ETL update catalogs, and supported escalated issues for enterprise and public sector clients while mentoring junior staff.