Manoj Kumar Gopalakrishnan

Led end-to-end delivery of cloud and technology initiatives by coordinating 20–30 cross-functional team members across engineering, infrastructure, product, and support. Planned and tracked milestones while managing risks, dependencies, and capacity considerations across AWS and Azure environments. Facilitated multiple Scrum ceremonies across 2–3 teams and supported consistent delivery velocity by removing impediments. Implemented delivery governance via RAID tracking, dashboards, and executive reporting, and worked with product/service owners on backlog and release readiness.

Led infrastructure and enterprise technology delivery, coordinating multiple cross-functional teams and aligning execution with business and technical objectives. Drove Agile adoption across 10+ teams and 100+ individuals through coaching, structured ceremonies, and backlog practices. Managed project milestones, risks, dependencies, and stakeholder communications across Agile and hybrid delivery settings, improving delivery transparency and execution consistency.

Supported project management activities for technology initiatives, coordinating planning and delivery work within engineering and operational teams. Tracked progress and helped manage project execution across defined timelines, dependencies, and stakeholder updates based on the project needs.

Handled administrative responsibilities for IT services, supporting day-to-day operational execution and service continuity. Coordinated with internal stakeholders to ensure issues were managed and operational tasks were completed within expected schedules.

Performed program analysis and supported delivery execution for technology-enabled processes. Assisted in tracking program status, coordinating with stakeholders, and contributing to reporting and operational follow-up actions.

Provided desktop engineering support for end-user computing and related technology services. Helped troubleshoot issues and supported maintenance and operational tasks to keep systems available for business usage.