Maritsa Mkrtchyan

Led strategic and operational management of an IT company, including budgeting and cost control. Built and managed organizational structures, supervised a development team, and oversaw legal matters. Coordinated a mobile app project from concept through implementation. Developed partnerships, handled business negotiations, and supervised marketing and social research activities.

Managed a staffing agency and collaborated with associated investor-related companies. Drove business development in the Silesia region and supervised legalization and legal compliance processes. Optimized operational workflows and handled business conflicts to stabilize ongoing operations.

Oversaw sales and recruitment operations and managed the agency’s operational budget. Provided managerial support for strategy execution and effective allocation of resources. Focused on improving operational performance and aligning staffing and commercial activities.

Created and led recruitment teams for warehouse and logistics operations. Managed KPIs, coordinated workflows using an e-recruitment system, and organized training for recruitment teams. Coordinated cooperation with eastern markets to support hiring demands.

Coordinated staff and hotel facilities for hospitality operations. Managed administrative tasks related to employee accommodation and legal processes for work/residence. Ensured smooth day-to-day operation across assigned hotel locations.

Planned and executed SEO campaigns and produced website content and pages. Delivered remarketing projects to improve audience targeting and campaign performance. Managed ongoing marketing deliverables and coordination of web-related tasks.

Handled documentation and provided administrative support to the organization. Supported the office and coordination of events through day-to-day secretarial tasks. Assisted in preparing materials required for event organization.