Mohamad Itani
Product Operations Specialist
Active 2 days ago
+961 (38) 63932 Invite to interview
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Overview
Technical skills
Timeline
Roles
Overview
Product Owner focused on fintech product delivery, translating product vision into roadmaps, backlog items, and sprint increments while coordinating cross-functional teams. Experienced in ATM/POS acquiring operations with strong background in PCI compliance and secure transaction environments, and has managed ERP implementations across multiple platforms.
Technical skills
Design
Figma
Timeline
Freelance ERP Project Manager (IT)
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Lead
EDM Lebanon
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Freelance
Managed multiple ERP implementations and related HR system projects, including planning, requirements gathering, stakeholder coordination, and vendor management. Delivered solutions based on Odoo, SAP, Dynamics 365, and worked with SharePoint implementations as part of project delivery. Covered end-to-end project activities across UAE, KSA, and Lebanon during the stated period.
Product Owner
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Middle
Sepa Cyber Tech
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Full-Time
Owned product vision, roadmap, and backlog for fintech initiatives aligned with business goals and market needs. Translated strategy into epics, user stories, and acceptance criteria while running sprint planning and stakeholder workshops. Coordinated with AML, sales, marketing, data science, and engineering to deliver product increments, including UX/UI wireframes and interactive senior demos.
Confluence
Figma
Jira
Assistant Manager (ATM/POS)
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Lead
CSC Group
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Full-Time
Led and supervised a team of 10 to deliver ATM and POS acquiring services and meet KPI targets for banks and merchants across Lebanon and the MENA region. Ensured PCI compliance and managed encryption key generation via HSM, while providing operational training. Managed deployments of new ATM and banking payment solutions, including client onboarding, merchant e-commerce setup, fraud prevention coordination, and performance reporting to management.
Senior Officer (Authorization)
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Senior
CSC Group
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Full-Time
Provided authorization support for credit, debit, charge, and prepaid cardholders. Managed card authorization workflows, performed data entry, and supported new cardholder profile setup. Resolved customer issues related to card limits, lost/stolen cards, and PIN management.