Mustafa Karakilic

Support Specialist

Overview

Network NOC and system administration graduate with hands-on experience in monitoring and troubleshooting internet access and network connectivity issues. Practical skills include pfSense firewall setup, network problem identification, and administration concepts around Windows Server, Active Directory, DNS, and DHCP. Also built C# and SQL desktop applications and worked on microcontroller-based embedded/robotic lab projects.

Timeline

Network NOC Specialist · Middle

Sonet Internet Erişim Hizmeti · Full-Time

Gaziantep In office

Monitors network availability and tracks operational processes for internet access services. Performs fault identification and first-level troubleshooting for connectivity and access issues. Monitors network alarms and service interruptions, coordinating with relevant teams and escalating when needed. Maintains NOC operational records and incident tracking to support service continuity.

IT Department Intern · Junior

Zeki Mensucat San. ve Tic. A.Ş. · Internship

Gaziantep In office

Supported corporate IT operations with a focus on systems and network management. Implemented a pfSense-based firewall setup, including WAN/LAN policy definitions and NAT configuration. Assisted with switch, router and access point setup and performed first-line network troubleshooting. Helped resolve end-user hardware and software issues during IT support operations.

pfSense

TCP/IP

Projects

Microcontroller Robotic Arm Project

Designed a robotic arm solution using STM32F103C8T6, Arduino Uno and a Raspberry Pi platform. Worked on the hardware architecture and embedded software needed for the system to operate. Focused on coordinating components across the microcontroller and single-board computer.

Current Accounts Management App

Created an application interface to manage customer current account records and financial movements. Modeled relational SQL tables to store the necessary transactional data. Built a user-friendly UI for searching and organizing account information.

C# & SQL Stock Tracking App

Developed a desktop stock tracking application using Windows Forms. Integrated it with SQL for data persistence and implemented dynamic CRUD operations. Designed relational structures to support typical inventory management workflows.

Windows Server & Active Directory Lab

Built a lab environment to deploy a domain controller on virtualization platforms. Configured DNS and DHCP services and simulated user, group, and OU management with permissions. Used the setup to practice core Active Directory administration and related service configuration.

Technical skills

Python

SQL

DevOps

VMWare

Windows

TCP/IP

Windows Server

DHCP

DNS

Hyper-V

Cybersecurity

Active Directory

pfSense

Job preferences

Work permits: Turkey

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