Nyasha Muzinda
Customer Success Manager
MiddleSupport Engineer
C2English
Bachelor’sMidlands State University (MSU)
2companies
Overview
Customer support administrator and sales professional with experience supporting heavy machinery sales and service and handling remote customer interactions. Skilled in managing customer communications, maintaining accurate records, processing bookings, and following up leads in a target-driven environment.
Phone
Timeline
Midlands State University (MSU)
Bachelor's Degree ·
Economics
Sales
·
Middle
Asaptickets
·
Full-Time
Processed flight bookings and ensured client information was accurately captured. Managed customer communications with US-based clients via phone and email, maintaining professional service and etiquette. Worked remotely while meeting sales targets and delivering consistent support standards. Performed daily customer interactions focused on negotiation, persuasion, and issue resolution.
Customer Support Administrator
·
Middle
Machinery Exchange (Pvt) Ltd
·
Full-Time
Provided customer support and administrative assistance in a heavy machinery sales and service environment. Built client relationships by clarifying needs and proposing suitable solutions. Managed customer records and interaction notes using digital systems and followed up to provide updates and support retention. Handled frequent telephone customer enquiries and problem-solving.
Job preferences
- Work permits
- Zimbabwe
- Salary
- from $5k per year
- Employment type
- Full-Time
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