Olawuyi Boluwatife

Developed web applications and business systems using TypeScript, React, Node.js, and Express. Built backend services and REST API integrations, implementing application logic and connecting frontend experiences to database-backed services. Worked with PostgreSQL and MongoDB for data modeling and application functionality, supporting debugging, testing, and deployment.

Configured, supported, and optimized business applications across CRM, customer service, finance, and operational workflows using the Zoho ecosystem. Translated requirements into CRM configurations, automation rules, permissions, and reporting processes. Investigated issues and troubleshooting integration failures, supporting contact-center workflows through HoduSoft/HoduCC and IVR technologies.

Created and maintained website content and digital experiences, supporting content publishing and routine website updates. Managed online presence activities related to brand visibility and maintained blog-related content workflows.

Developed a financial-services application to support loan processing and related customer workflows. Implemented frontend and backend functionality using React, TypeScript, and Node.js, including repayment tracking and reporting. Integrated payment-related functionality using Paystack and connected user-facing components with backend services.

Built an integrated SaaS platform covering CRM, help desk, live chat, campaigns, social engagement, projects, invoicing, and analytics. Added AI capabilities that connect language models with internal and external APIs so agents can retrieve information and initiate actions via connected services. Implemented RAG using knowledge-base content with embeddings, developed backend services and integrations, and deployed the system on AWS with Docker, Linux, and Nginx.