Punshi Sana Ashem

Directed end-to-end service operations and managed relationships with contracting clients, guests, and multidisciplinary teams. Owned service delivery planning and operational decision-making from setup through final completion. Served as the central accountability point for client communication and issue resolution to maintain consistent service quality.

Provided customer delivery services as an independent contractor, managing route planning and timely order fulfillment. Handled customer interactions related to pickups and deliveries to ensure smooth transactions. Coordinated day-to-day logistics to meet delivery expectations within platform requirements.

Managed commercial operations covering sourcing, inventory, distribution, and sales for high-profile clients. Coordinated business decisions tied to product availability and customer needs. Took direct responsibility for purchasing and sales outcomes, including commercial risk evaluation.

Prepared and cooked menu items according to restaurant standards and daily service needs. Followed kitchen processes to ensure food quality and consistent output. Supported fast-paced operations during service while maintaining workplace readiness and cleanliness.

Led front-of-house service operations to support guest experience during service. Coordinated service flow and ensured orders and requests were handled reliably. Maintained accountability for delivery of consistent hospitality standards throughout shifts.