Ram Cirigiri
Ram Cirigiri

Ram Cirigiri

AI/ML • Austin, USA • UTC-06:00 • Work permits: United States • Available in 2 weeks
Backend
13+ years exp
JavaScript
C#
Python
Active 1 day ago
+1 (321) 5767292
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Overview
Technical skills
Timeline
Roles

Overview

Engineering leadership focused on high-scale distributed systems and production AI platform delivery. Built and managed teams delivering regulated, enterprise-grade systems, including real-time voice AI and CI-gated evaluation for RAG and multi-agent workflows. Strong emphasis on observability, safety/compliance, and engineering standards to accelerate delivery.

Technical skills

JavaScript
C#• Staff • 13y+
Python• Junior
C#
ASP.NET Core
Python
FastAPI
Databases
Apache Kafka• 7y+
Azure Cosmos DB• 7y+
Databricks• 7y+
Redis• 7y+
AI/ML
Hallucination
LLM
Spark
LangChain
DeepEval
ElevenLabs
LangGraph
LangSmith
Prompt Engineering
RAG
Reranking
Semantic Search
Frontend
JQuery• 13y+
Next.js• 4y+
React.js• 4y+
DevOps
Rest API• 13y+
CI/CD• 13y+
Jenkins• 13y+
Azure• 7y+
Terraform• 7y+
OpenTelemetry• 4y+
Azure DevOps
Docker
Kubernetes
Vector
WebSockets
Cybersecurity
PCI DSS• 13y+
HIPAA
QA
Pytest

Timeline

Founder • Executive
Cognitive Commerce Labs • Cofounder
Jun 2025 to Present 1 Year 3 Months Austin In office
Founded a venture building voice and chat ordering agents for the restaurant domain. Developed a dual-engine speech arbitration approach for concurrent transcription and implemented multi-node agent orchestration. Designed a tiered retrieval pipeline and set up CI-gated evaluation using golden datasets with DeepEval and RAGAS. Added end-to-end observability and implemented safety measures such as PII redaction and prompt-injection defenses.
LangGraph
Prompt Engineering
RAG
Semantic Search
Vector
Reranking
DeepEval
Pytest
LangSmith
Azure
Azure DevOps
Azure Cosmos DB
Redis
Python
FastAPI
C#
Jenkins
Terraform
Kubernetes
Docker
WebSockets
ElevenLabs
HIPAA
Software Engineering Manager • Lead
General Motors • Full-Time
Aug 2022 to May 2025 2 Years 9 Months Austin In office
Recruited and scaled a cross-functional team to deliver a greenfield claims platform for GM’s auto insurance entry. Architected and delivered a customer-facing FNOL claims solution with integration across vehicle, dealer, and third-party systems under regulatory constraints. Led platform-wide release control with LaunchDarkly and automated rollout management, and improved delivery on time by resolving a major cross-org dependency. Supported engineering standards adoption and coached talent through mentorship while also turning around a delayed C#/.NET Azure identity service.
Next.js
React.js
Azure
OpenTelemetry
Azure Cosmos DB
C#
Technical Lead (Sales Transaction Event Processing & Central Refunds) • Lead
Publix Super Markets • Full-Time
Dec 2019 to Aug 2022 2 Years 8 Months In office

Led two enterprise initiatives and a team responsible for sales event processing and centralized refund handling. Built an event-driven platform integrating on-prem Kafka with Azure Event Hubs to provide a consistent data source across many stores. Designed a caching and schema-resolution approach to support high throughput and implemented reliability-focused infrastructure as code using Terraform with Azure Cosmos DB and Databricks. Delivered a real-time rules engine for compliant and fraud-preventing refunds with comprehensive audit trails, along with engineering standards for event-driven architectures and API design.

Apache Kafka
Azuresince 2019
Redissince 2019
Terraformsince 2019
Azure Cosmos DBsince 2019
Databricks
Rest API
Technical Lead (IVR & Customer Service Platform) • Lead
American Express • Full-Time
Apr 2013 to Mar 2019 5 Years 11 Months Clearwater In office

Provided technical leadership for transaction processing components of the Amex Serve prepaid platform under PCI-DSS and SOX constraints. Directed delivery of an IVR-to-agent authentication handoff and improved team performance by increasing test coverage and reducing Sev-1 incidents. Designed and shipped business-critical RESTful services in C#/.NET and supported customer-facing web applications. Built and managed Jenkins CI/CD pipelines and testing frameworks to improve release reliability in a regulated environment.

C#since 2013
JQuery
Jenkinssince 2013
CI/CD
Rest APIsince 2013
PCI DSS
Senior Software Engineer • Senior
Inmarsat • Full-Time
Nov 2009 to Apr 2013 3 Years 5 Months Melbourne In office

Built enterprise software for global maritime and aviation customers, focusing on reliable distributed systems and real-time data processing. Worked on foundations supporting fault tolerance and high reliability for production workloads. Contributed to design and implementation of components used by enterprise clients.

Florida Institute of Technology
Master's Degree • Computer Science
Melbourne, Florida