Rita De La Torre

Assessed preventive and detective controls in Banking and International Risk workflows, including design integrity and operational effectiveness against enterprise and regulatory expectations. Built and executed detailed control testing procedures and performed independent review and challenge of testing results and identified deficiencies. Partnered with control owners to support root-cause analysis, remediation documentation, and escalation. Led control design assessments covering 300+ controls under tight, mission-critical timelines.

Developed monitoring and testing guidelines for Banking and International Risk to improve consistency of control reviews and alignment with enterprise standards. Served as project management lead for major risk and controls initiatives including operating model and monitoring process transformations. Supported internal audit and operational risk requests by coordinating stakeholders and tracking follow-up actions. Produced executive metrics and led UAT for a Control Inventory system, validating mapped controls for completeness and accuracy.

Performed control testing aligned to End User Computing standards and supported compliance with Model Risk Management related controls. Conducted periodic monitoring activities and maintained business continuity information within the EUC portal. Administered SharePoint sites according to information security policies and supported ongoing control assurance activities.

Supported governance and reporting for change management and Book of Work initiatives, coordinating change-control activities to meet audit expectations. Helped drive compliant change management across multiple Citi technology applications while maintaining governance documentation. Maintained control-focused reporting for stakeholders and supported evidence readiness for audits.

Managed governance and compliance reporting for the Chief Technology Program Management Office and supported change-control facilitation. Produced senior-management status and metrics reporting while ensuring audit-ready governance evidence. Coordinated milestone tracking for program deliverables under control and compliance requirements.

Supported project planning, cross-functional coordination, and change management for technology programs. Delivered ongoing status and milestone reporting while maintaining audit-compliance for program governance activities. Helped manage documentation needed for control and audit evidence during technology initiatives.