Rupali Bhapkar

Product Manager
13years in tech
8years leading teams
20years of work
3.9years average tenure

Overview

Technical Senior Product Manager with 20+ years of experience across payments and cards platforms, including end-to-end product lifecycle ownership and delivery. Experienced in gateway onboarding and integration, modernizing payment connectivity to local schemes, and leading cross-functional teams through agile delivery and acceptance. Previously delivered multiple customer implementations and reconciliation solutions, including SQL/PL-SQL development for reporting.

Timeline

Senior Product Manager – Technical · Lead
Mastercard Technology Pvt Ltd · Full-Time
Dec 2024 to Oct 2026 1 Year 10 Months In office

Own end-to-end product management for the Mastercard Payment Gateway, coordinating Engineering, Regional Product, UX/Design, and Client Delivery to ship front-end capabilities. Translate API specifications and ISO standards into backlog items, detailed user stories, and sprint-ready priorities, then validate against acceptance criteria. Lead modernization of gateway connectivity to local and domestic payment schemes, and maintain external/internal documentation for acquirers and operational teams.

Senior Implementation Specialist (CIS) · Senior
Mastercard Technology Pvt Ltd · Full-Time
Apr 2018 to Dec 2024 6 Years 8 Months In office
Led 20+ implementation projects for the Mastercard Payment Gateway and related loyalty platforms, ensuring on-time go-lives under global governance standards. Managed multiple customer integrations with acquiring banks and acted as a regional liaison across cross-functional teams. Owned end-to-end test planning and delivery timelines, reduced turnaround time through streamlined planning and stakeholder communication, and supported client technical questions during onboarding and integration.
Implementation Specialist (CIS) · Middle
PRI India Ltd · Full-Time
Apr 2016 to Apr 2018 2 Years In office
Drove customer processing implementation for electronic payments activities, serving as a central contact throughout the project lifecycle. Assessed and documented customer requirements and implementation impacts on core and non-core processing systems, defining scope for concurrent delivery streams. Coordinated onboarding deliverables and tracked implementation considerations from initiation through completion.
Senior Implementation Consultant · Senior
TechPartners-ME Consultants · Full-Time
Dec 2013 to Aug 2015 1 Year 8 Months In office
Implemented payment reconciliation solutions using Smart-Stream’s TLM Corona for ATM, debit card, chargeback, and dispute workflows. Mapped requirements through client sign-off and delivered configuration and deployment with end-to-end troubleshooting. Developed stored procedures, functions, and views for reporting using SQL/PL-SQL and supported issue resolution during implementation.
SQL
Assistant Manager – Recon Operations · Lead
Financial Software Systems Pvt. Ltd. · Full-Time
Apr 2006 to Oct 2013 7 Years 6 Months In office
Managed debit card reconciliation operations for bank clients, supervising processes to maintain error-free reconciliation outputs. Specialized in Visa/Mastercard/NPCI interchange settlement reporting, financial entries, and chargeback handling. Led and evaluated a reconciliation team, ran UAT trials for new product features, and supported structured rollouts to ensure client satisfaction.
Centre for Development of Advanced Computing (C-DAC)
Non-Degree Program · Computer Applications
Mumbai, Maharashtra

Technical skills

SQL
QA
Postman
Swagger
Insomnia

Job preferences

Work permits
India
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