Shilpa Markumbi

Architected platform capabilities to support AI-native frontend workflows within delivery timelines. Built and rolled out structured UI components and form record types, reducing customer issue resolution time by about 44%. Developed AI-assisted features using RAG and AI agents for suggestion and scripting logic generation, improving developer productivity by about 50%. Enabled a team of nine through engineering patterns, created enablement materials, and supported escalations and cross-team collaboration.

Owned frontend architecture for multiple product areas, including ad tech, seller flex, operations tech, and the IN marketplace. Mentored and guided engineers to improve delivery and engineering practices. Worked on integrating seller-facing solutions and improved app performance by reducing INP from about 4 ms to under 1 ms. Reduced defects by around 60% while decreasing development effort through architectural redesign and quality improvements, even with last-minute scope changes.

Developed scalable hybrid mobile and web applications with device coverage across platforms. Supported multiple platforms and worked on improving user experience for large-scale usage. Contributed to building hybrid app capabilities to serve diverse user and device requirements.

Worked on features related to license activations, achieving about 90% activation performance. Improved application behavior and system efficiency by applying front-end logic changes and optimizations. Contributed to reducing execution overhead to improve overall performance.