Sourabh Chaturvedi

Operations Manager
16years of work
8years leading teams
3years in operations
C2English

Overview

GCC operations and enterprise finance transformation leader with 30+ years of experience building and scaling global delivery and shared services platforms. Led 500+ FTE finance operations across R2R, FP&A, controls and master data management, and governed 15+ global transitions with KPI/SLA discipline. Experienced in setting up and scaling an India GCC, with a focus on governance, controls, and automation-driven improvements.
Phone

Timeline

Partner, Head of Operations & Transformation · Head+
Eximius Next · Full-Time
May 2026 to Present 6 Months In office
Leads the operations and transformation agenda and partners with executive leadership on strategic planning, growth priorities, and client-pitch preparation. Stabilized operations within the first months by strengthening delivery cadence and accountability. Drives finance automation initiatives, including reconciliation and payroll/commission automation to reduce manual effort.
Consultant, GCC Set-up · Middle
Hines India Real Estate · Full-Time
Oct 2025 to Mar 2026 5 Months In office
Designed the operating foundation for a new India GCC, covering governance, SOPs, delivery cadence, controls, and scalable capability structures. Translated the set-up mandate into a practical operating framework focused on disciplined execution and service reliability with an eye on future scale.
Director, Transitions & Global PMO · Head+
Carrier Technologies · Full-Time
Oct 2024 to Mar 2025 5 Months In office
Consolidated global P2P delivery, transitioned OTC work offshore, and governed ERP and master data management transformation across RTR, OTC, and P2P. Established cross-workstream PMO governance with executive oversight, structured issue resolution, and alignment across the transformation portfolio.
Master Data Management
Senior General Manager - Finance · Lead
Worley · Full-Time
May 2023 to Oct 2024 1 Year 5 Months In office
Embedded SLA and KPI governance across finance service delivery to improve accountability and service consistency. Launched a Voice of Customer program covering 5,000+ users, improving stakeholder engagement and reporting timeliness. Maintained KPI compliance and reduced finance reporting cycle time by streamlining governance and delivery performance.
Group Manager - R2R & GDS · Lead
IBM India · Full-Time
Jul 2021 to Apr 2023 1 Year 9 Months In office
Led a 500+ FTE global finance delivery organization spanning R2R, FP&A, controls, and master data management. Transitioned 150+ roles and used ServiceNow and related tooling to strengthen operational governance and efficiency at scale. Received a company leadership recognition for contributions to delivery outcomes.
ServiceNow
Master Data Management
Associate Director - Finance Shared Services · Head+
DXC Technology · Full-Time
Oct 2016 to Dec 2020 4 Years 2 Months In office
Integrated finance shared services after the Xchanging acquisition and reshaped delivery using location strategy and process redesign. Delivered 50%+ savings through service redesign while deploying Cadency and reinforcing SOX control discipline. Focused on operational transformation to improve stability, compliance, and productivity in shared services delivery.
AVP - P2P & T&E Operations · Head+
Deutsche Bank · Full-Time
May 2010 to Feb 2013 2 Years 9 Months In office
Modernized P2P and T&E operations by implementing Concur and Ariba and introducing automation and KPI-led governance. Achieved major improvements in collections performance and productivity outcomes by strengthening operational controls and execution discipline. Earned internal recognition for leadership performance.

Technical skills

C
C
SDL
AI/ML
ChatGPT
Claude
Copilot
Analytics
Master Data Management
Power BI
DevOps
SLI/SLO/SLA

Job preferences

Work permits
India
Salary
from $100k per year
Employment type
Full-Time
Locations
Gurgaon, Delhi, Hyderabad
Company size
1001-5000
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