Sreyas Kulkarni

IT Operations Specialist
11years in tech
3.8years average tenure
10years at Tieto India Pvt Ltd
Master’sSolapur University

Overview

Senior application support engineer with 9+ years of experience supporting ERP systems in the logistics domain. Handles L2/L3 production incidents, performs root-cause analysis, and works with SQL for troubleshooting and data investigation. Focuses on SLA adherence and cross-functional collaboration to restore stable operations.
Phone

Timeline

Software Engineer · Middle
Tieto India Pvt Ltd · Full-Time
Sep 2016 to Present 10 Years 2 Months Pune In office
Provided L2/L3 production support for ERP applications in the logistics/supply-chain domain. Investigated and resolved critical incidents within agreed SLAs and improved service uptime. Wrote and executed SQL queries to analyze data issues and support troubleshooting. Conducted root-cause analysis for recurring problems and coordinated with cross-functional teams and global stakeholders.
SQL
Incident Management
SLI/SLO/SLA
Software Developer · Middle
EMDEP Testboards Pvt Ltd · Full-Time
Jul 2015 to Jun 2016 11 Months In office
Supported ERP functionality for invoicing and logistics modules and helped resolve end-user issues. Performed database updates and debugging to restore correct system behavior. Collaborated with internal teams to improve workflows and reduce recurring operational problems.
SQL
Software Developer · Middle
Dynalec Controls Pvt Ltd · Full-Time
Nov 2014 to May 2015 6 Months In office
Worked on an engine control and data acquisition system, supporting development and operational improvements. Automated parts of the operational process and enhanced monitoring accuracy. Assisted with system-level testing and issue resolution for the controlled data pipeline.
Solapur University
Master's Degree
2013 Solapur, Maharashtra

Technical skills

SQL
DevOps
Incident Management
SLI/SLO/SLA
Databases
MS SQL

Job preferences

Work permits
India
Employment type
Full-Time
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