Sundar Kishore Ravadi

Led 24x7 Linux infrastructure operations for mission-critical production environments, focusing on high availability and reliability. Owned incident response activities, reduced downtime through automated recovery workflows and proactive health monitoring, and coordinated rapid restoration during outages. Managed Azure and OpenStack VM operations including provisioning, access control, monitoring, scaling, and performance optimization. Administered NetApp ONTAP storage for disaster recovery replication, and deployed/support Docker and Kubernetes for improved platform stability and operational scalability.

Provided server and desktop support, including operating system installation, configuration, and system administration. Troubleshot client issues under time constraints, improving system uptime and client satisfaction. Performed network component setup and configuration to optimize system efficiency and network performance.

Installed and configured operating systems and TCP/IP networks to optimize IT infrastructure performance across client platforms. Managed user accounts, ensured data integrity with backup and restoration, and supported end users with technical assistance. Conducted network setup, hardware troubleshooting, and maintenance of server operations.

Handled system administration tasks including operating system setup and ongoing support for infrastructure operations. Supported maintenance activities to keep systems running reliably and ensured appropriate configuration and backup-related processes.

Delivered customer support for IT systems, troubleshooting issues and assisting with operational problem resolution. Supported service activities and ensured timely responses to customer-reported incidents and technical requests.

Provided field or customer-facing engineering support for IT-related hardware and systems. Assisted with installation, troubleshooting, and resolution of operational problems to maintain reliable customer environments.