Teofilu Dmello

Managed end-to-end import and export operations for laboratory and surgical instruments, coordinating overseas suppliers and international customers. Handled order processing, Incoterms and payment terms, proforma invoices and confirmations, and managed pre- and post-shipment documentation. Coordinated customs clearance with CHA and logistics partners, prepared shipping document checklists, tracked shipments, and managed letters of credit processing and trade/forex compliance steps.

Operated computer systems for daily administrative tasks and supported internal documentation workflows. Handled basic office processing related to operations under the company’s admin responsibilities.

Performed outbound telemarketing and customer communication activities for services linked to HDFC Bank. Supported lead/customer follow-up and coordination as part of sales and customer outreach activities.

Supported business operations using ERP 6 systems and handled computer-based documentation and data entry tasks. Ensured routine records for operational processing within the organization’s day-to-day workflow.

Handled billing and computer operations for the company’s dealership activities. Supported billing processing and administrative documentation related to sales operations during the role.