Vignesh Velu

IT Operations Specialist

9years of work

2years leading teams

Bachelor’sDMI College of Engineering

3companies

Overview

Endpoint management specialist with experience administering SCCM/MECM infrastructure, including DP/MP role setup, task sequence design support, and phased OS deployment activities. Has worked on patch and compliance operations, client troubleshooting, and L3 escalation support while coordinating documentation and stakeholder communication as an SCCM SME and team lead.

Phone

Timeline

SCCM Team Lead & SME · Lead

Accenture · Full-Time

Apr 2025 to Present 1 Year 7 Months In office

Provided L3 endpoint management support as SCCM SME, including troubleshooting complex infrastructure and client-side issues. Led team coordination for SCCM/MECM operational activities such as task sequence execution, client health monitoring, and compliance reporting. Managed OS deployment and patching workflows including phased rollouts, and supported Intune co-management activities for device enrollment and workload switching.

Deputy Technical Specialist / IT Analyst · Middle

Hexaware Technologies Ltd · Full-Time

Mar 2024 to Mar 2025 1 Year In office

Supported endpoint management operations across SCCM, focusing on compliance monitoring, software distribution, and client troubleshooting. Assisted with patch testing in pre-production and supported phased production rollout activities. Participated in endpoint deployment coordination, including readiness checks, task sequence and boundary planning support, and maintaining documentation for stakeholder updates.

Desktop Support Engineer · Middle

HCL Technologies · Full-Time

Jul 2017 to Jul 2017 0 Months In office

Performed desktop support activities aligned with endpoint management needs, including handling device and client-side issues. Supported Windows environment operations related to OS deployment and migration preparation based on SCCM task sequences. Contributed to operational tasks such as documentation and coordination of fixes for deployment and client push failures.

DMI College of Engineering

Bachelor's Degree · Information Technology

2012–2016 Chennai, Tamil Nadu

Technical skills

PowerShell

DevOps

Windows

Job preferences

Work permits: India

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