Williams Anorue
Lead Generation Specialist
6years of work
SeniorSupport Engineer
B2English
Bachelor’sUniversity of Lagos
Overview
Customer support and virtual assistance professional with experience across sales lead generation, client software support, and administrative operations. Hands-on with WhatsApp-based support, troubleshooting client software issues, and business reporting/data entry using Google Sheets and Excel. Also coordinated executive schedules and client communications using Google Workspace and Microsoft Office.
Phone
Timeline
Business Acquisition Associate
·
Middle
Fusion Growth Partners
·
Full-Time
Sourced prospective clients through outbound outreach, lead generation, and targeted prospecting. Researched and qualified leads against business and acquisition criteria, then coordinated discovery calls with internal teams. Managed lead follow-ups and maintained accurate CRM records to progress prospects through the sales pipeline.
Sales Expert & Lead Generation Specialist
·
Lead
Phoenix Lead Company
·
Full-Time
Executed high-volume outbound calling to identify, engage, and qualify potential customers for service opportunities. Handled objections and followed scripted qualification steps before transferring qualified leads to the sales team. Maintained call and lead disposition records in the dialing/CRM system while working toward KPI targets including call volume and conversions.
Virtual Assistant (Contract)
·
Middle
AT&T
·
Contractor
Handled customer inquiries via calls, chats, and email covering products, account status, and general service questions. Provided troubleshooting and technical support, escalating complex issues to higher tiers or external teams as needed. Managed billing and account tasks such as payments, adjustments, activations, and cancellations while maintaining service quality metrics.
Client Software Support / Virtual Assistant
·
Middle
Sekat Technologies
·
Full-Time
Supported clients through WhatsApp by helping them navigate MicMac software and complete financial tasks. Troubleshot software-related issues using remote support tools and ensured clients received responsive, accurate assistance. Performed data entry in Google Sheets, analyzed client data in Excel, and created presentations for client training or meetings.
WhatsApp
Google Sheets
Microsoft Excel
Sales Expert & Lead Generation Specialist
·
Lead
Versatel LLC
·
Full-Time
Ran outbound calling campaigns to generate and qualify prospective customers using a dialer system. Followed qualification criteria to identify needs and interest, then handled objections to support lead conversion. Recorded dispositions and call outcomes, and transferred qualified leads to the appropriate team for further closing.
Executive Assistant
·
Middle
Boosterfox Digital Agency
·
Full-Time
Managed executive scheduling, including calendars, meetings, appointments, and travel arrangements to support daily operations. Coordinated communications between management, clients, and internal teams while maintaining confidentiality. Produced reports and presentations, organized virtual meetings, and managed email and task prioritization using Google Workspace and Microsoft Office.
Google Workspace
Microsoft Office
University of Lagos
Bachelor's Degree ·
Economics
Job preferences
- Work permits
- United States
- Employment type
- Full-Time
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