Yohnathan Carletti

Led product strategy and monetization for Microsoft Office products across web, desktop, and mobile, covering ecosystem growth across Bing, Outlook, Windows, and Edge. Owned AI platform delivery for a multi-agent orchestration harness (Omni) used by productivity apps, including evaluation frameworks and reliability benchmarking to improve pass rates and GA readiness. Built AI-driven ads and rewards orchestration to grow P&L while optimizing privacy-safe delivery, and managed PMs and an engineering pod.

Managed product management and engineering teams, setting growth plans, performance reviews, and an OKR-based operating model. Drove platform productization to improve self-onboarding and reduce platform operating costs by shifting from manual implementations to an automated, demand-adaptive model. Improved platform availability and throughput, and defined LLM extensibility via Google Cloud.

Led PMs and engineering teams building a driver challenges and incentives platform using ML models to increase engagement and reduce ride cancellations. Designed and launched a market configuration platform that shortened new-city launch timelines and enabled repeatable market expansion. Coordinated delivery across technical stakeholders to support scaled operations.