Zeyad Raafat

Commercial Executive

3years of work

3years in sales

2years at IRAM Jewelry Company

Bachelor’sMansoura University

Overview

Sales professional with experience in jewelry retail and customer-facing sales for web solutions and certified translation services. Handles lead generation, customer communication, quotations and contract negotiation, and maintains customer/account data in CRM. Uses Microsoft Office tools for document translation and administrative work.

Phone

Timeline

Jewelry Sales Advisor · Middle

IRAM Jewelry Company · Full-Time

Feb 2024 to Present 2 Years 9 Months In office

Advised customers on jewelry options by understanding preferences and explaining key product features for informed purchases. Provided accurate item pricing and weight information to support smooth sales at checkout. Maintained daily product displays and supported ongoing sales targets through consistent customer service.

Sales Representative · Middle

Technomasr for Web Solutions · Full-Time

Nov 2023 to Feb 2024 3 Months In office

Built prospective-client databases and contacted leads through cold calls and client meetings. Presented web solutions, clarified customer benefits, and prepared quotes and sales agreements. Negotiated contract terms, coordinated delivery based on customer needs, and maintained CRM records while monitoring competitors and market changes.

Sales Representative and Data Entry · Junior

Shumookh Al-Najah for Certified Translation · Full-Time

Mar 2023 to Nov 2023 8 Months Mansoura In office

Handled customer inquiries via WhatsApp and explained translation services to prospective clients. Translated personal, commercial, and driving-license documents using Microsoft Word and the company website. Coordinated sales activities with marketing, collected payments, and maintained client relationships for both the local and Saudi branch.

Microsoft Office

Mansoura University

Bachelor's Degree · Business Administration (English section)

2021 Mansoura, Egypt

Job preferences

Work permits: Egypt

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