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Overview
Aisera is a Palo Alto company founded in 2017 that sells agentic artificial intelligence for enterprise service desks. Its assistants resolve information technology, human resources and customer support requests by connecting to systems such as ServiceNow, Salesforce and Workday and executing the required actions. The company positions its domain-tuned models as a way to cut ticket volume and handling time in large organisations.
News
Aisera vs Zendesk: Revenue, Funding & Team Compared
Compare Aisera and Zendesk side by side: Aisera generates $257.3M, Zendesk generates $816.4M. Funding, valuation, customers and team size on GetLatka.
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Aisera Revenue 2024: $257.3M Est. ARR, $164.5M Raised
Aisera 2024 estimated revenue: $257.3M ARR (up from $50M in 2021). Total funding: $164.5M across 4 rounds. 340 employees Updated Aug 10, 2026.
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IDC MarketScape for Back-Office Use Cases 2026
IDC MarketScape: Worldwide Conversational AI Platforms for Back-Office Use Cases 2026 Vendor Assessment Aisera, an Automation Anywhere company, named a Leader in the inaugural IDC MarketScape fo
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Protecting Candidates' Rights: The Role and Limits of DPIAs in AI Recruitment Tools
Author: Antonia VasileiadouFebruary 5, 2026I.Beyond Compliance: Protecting Human Rights in High-Risk AI with DPIAsData Protection Impact Assessments (DPIAs) are a key tool under the General Data Protection Regulation (GDPR) for identifying and mitigating
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Automation Anywhere Buying Aisera To Advance The Autonomous Enterprise Era
Automation Anywhere, a leader in Agentic Process Automation (APA) and enterprise AI, has announced the acquisition of Aisera, a top provider of agentic AI solutions for autonomous IT. The deal unites two pioneers in automation and conversational AI to cre
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